Who you’re buying from

The seller is Katie Hutchinson trading as Tux’s Treats. You can contact us at tuxstreatsni@gmail.com, on 07809 204435, or by post at Tux’s Treats, c/o Comb & Bark Grooming, 99 Lurgan Road, Banbridge, Co. Down, BT32 4NE, Northern Ireland.

Orders and payment

Prices are in pounds sterling. Checkout shows your order total, including any delivery charge and applicable taxes, before you place your order. You can review your items and delivery details before paying.

Delivery and collection

We deliver to the UK and the Republic of Ireland. Checkout shows the delivery options and charges for your address. We’ll deliver within 30 days unless we agree a different timeframe with you. If you choose to collect from Comb & Bark Grooming in Banbridge, please message us before coming. The salon is open by appointment only.

Cancellations, returns and refunds

For eligible online orders, you have 14 days from delivery to tell us you want to cancel, followed by another 14 days to send the items back. If we told you before you ordered that you’d pay return postage for a change-of-mind return, that cost is yours. If an item arrives damaged or faulty, or we send the wrong item, contact us and we’ll cover return postage if we need it back. See our Returns & Refunds policy for the return address and refund details. Your statutory rights apply.

Optional cancellation form

You can email us a clear statement that you want to cancel, or copy and complete this form.

To Tux’s Treats at tuxstreatsni@gmail.com or the postal address above
I give notice that I wish to cancel my contract for the sale of the following goods:
Ordered on / received on:
Name:
Address:
Signature (if sent on paper):
Date:

Privacy

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